Under the 2012 budget, the Federal Government had promised a one-off allocation of RM500 for households earning an income of under RM3000. This is intended to relieve the burden of inflation for these families.
On Thursday 8th December, the mainstream press published a hotline number for the public to call in order to see if they are eligible for the relief and how they can obtain it. However, Segambut MP Lim Lip Eng had received several complaints from the members of the public who called the hotline but were unable to get through to the operator.
“They complained to me that when they tried calling, they were told that all the operators were busy. However, after waiting for long periods of time they still could not get through,” he said.
Lim has called the hotline personally and has instructed both of his assistants to call the hotline sixteen times at half hour intervals between 9am and 12pm today, but with no success.
Clearly frustrated, Lim was angry that the public would be so inconvenienced as a result of the non-responsive hotline. “If the Ministry of Finance was really genuine about helping the people, why did they set up a useless hotline?”
Lim called on the Federal government to stop misleading the people, and he hopes that this issue can be resolved quickly.
Saturday, December 10, 2011
MOF: Hotline or Scam-line?