Soo Long Hwa claims one of the security guards punched him in the face.
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Humiliated and angry, Soo related his ordeal to Segambut member of parliament Lim Lip Eng the next day. Lim then sent his assistant and Soo to the hypermarket to demand an explanation and compensation from them. "We asked for the CCTV recordings, but they refused. We then asked the store manager for a written apology and compensation for Soo," said Lim.
Although he had since received an apology and a hamper from the hypermarket, Soo said he decided to highlight the matter as he did not want others to face the same situation.
Lim, meanwhile, advised consumers to keep their receipts to prevent untoward incidents. "If anyone should encounter a situation like this, they should immediately lodge a police report. Things like this should not be taken lightly," he said. The hypermarket could not be reached for comment. -- By Noel Achariam