Friday, April 9, 2010

Mechanic claims abuse by hypermarket security guards

Soo Long Hwa claims one of the security guards punched him in the face.


KUALA LUMPUR: A mechanic here claimed he was manhandled by two security guards of a hypermarket who had wrongly accused him of shoplifting. Soo Long Hwa, 22, who works in Segambut, said he had paid for a pair of pants and was about to leave the hypermarket when he was confronted by the security guards. Soo said the guards asked him for the receipt and when he failed to produce it, one of the guards punched him in the face. Shocked, Soo told them that they could verify his purchase with the cashier. "The guards took me to the cashier who confirmed that I had paid for the pants." It was only then that he was released by the guards.
Humiliated and angry, Soo related his ordeal to Segambut member of parliament Lim Lip Eng the next day. Lim then sent his assistant and Soo to the hypermarket to demand an explanation and compensation from them. "We asked for the CCTV recordings, but they refused. We then asked the store manager for a written apology and compensation for Soo," said Lim.
Although he had since received an apology and a hamper from the hypermarket, Soo said he decided to highlight the matter as he did not want others to face the same situation.
Lim, meanwhile, advised consumers to keep their receipts to prevent untoward incidents. "If anyone should encounter a situation like this, they should immediately lodge a police report. Things like this should not be taken lightly," he said. The hypermarket could not be reached for comment. -- By Noel Achariam

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