After the story on no one answered DBKL toll free number 1-800-88-3255 came out in the Star today, I decided to try my luck again this afternoon. To my surprise, my call was answered by an operator after few ringing tones.
I complained to her about the no maintenance of a public park for months at Nova apartment in Taman Sri Sinar, Segambut. The operator asked for my name, IC number, mobile number and etc. She promised to call back which she did twice!